Getting There UK FAQs



How does Getting There work?

When you use Getting There to shop online Getting There earns an advertising referral fee. Getting There shares the referral fee with you in the form of cashback which is given to the&nbs


If I want to earn cashback have I got to log into Getting There?

To earn cashback and raise funds for your cause you must be logged into Getting There.  This is the only way we can track your sales and make sure the cashback you earn is allocated to your ac


Why is there a search engine on Getting There?

By including a search engine on the site it makes easier for Getting There users to set the Getting There home page as their homepage.  This makes it easier for you to raise funds fo


Does it cost me more to shop with Getting There?

No, the cost is the same as if you were to go straight to the retailer's web-site or if you went to any of their stores.  The only difference is if you go to the retailer through Get


Why do retailers pay Getting There referral fees?

Retailers often find it more cost effective to build sales by paying referral fees to other websites who bring them extra coverage and more new customers.  It reduces the retailers advertising


Do I have to start my shopping from Getting There for the cause I support to benefit?

Yes.  Once you start shopping through Getting There your sales can be tracked and the cashback you earn will either be donated to the cause you support. or sent to you.

You wouldn


What's the easiest way of starting to use Getting There for shopping online?

The easiest way of using Getting There for online shopping is to set Getting There as the homepage on your PC.

To do this in Internet Explorer, go to "Tools" on your browser'


Can I shop at another store on Getting There without having to log in again?

Yes, if you want to visit another retailer you simply have to close the current retailer site you are looking at and click on the next retailer you want to look at.


How often do you add new stores to Getting There?

It varies.  We currently have around 1,000 stores on the site but our Marketing Team reviews the stores each week.  When the marketing team reviews the stores we look at new stores t


Do you retain a percentage of the referral fees?

Getting There keeps up to half of all the referral fees it receives from members using Getting There for online shopping. Getting There then uses this money to cover it's marketing, staff


I made a purchase through Getting There why hasn't the cashback appeared in my account?

Unfortunately cashback is NOT an immediate process.

Whilst many retailers send the referral fees through within 14 days some can take up to 8 weeks to let us have details of your searches a


I've forgotten my password, what do I do?

Simple. If you know the e-mail address you registered with us then you can go to the login box and use the reset password option. 

If you have forgotten your email address as well as y


Why is Getting There doing this?

Getting There looks at this project as a new and exciting way in which despite the current economic climate people can help the causes they support continue to raise the funds they need. 


My neighbour is a promising athlete, but the specialist coaching he needs costs monies and he's looking for sponsorship. Is there any way Getting There can help?

Getting There is extremely flexible.  Olympic athletes and West End stars all had to start somewhere. In most cases they were supported by family and friends.  Now Getting There can suppl


How much cashback do I need to "earn" before it is donated to the cause I support?

To an extent this depends on how many other cause supporters are using Getting There. 

Getting There donates the cashbacks in your account to the cause you support as soon


Do I pay tax on my cashback?

Generally, cashbacks are tax free.  There are some exceptions however, such as where you were buying the goods for use in a business. 

The Inland Revenue's Statement of Practice&n